Privacy Policy

Teams.gg is part of TEAMS.gg Ltd (Incorporated in England and Wales. Registered Company number - 12133113) This privacy policy will explain how Teams.gg uses the personal data we collect from you when you use our website.

What data do we collect?

Teams.gg collects the following data:

  • Email address
  • Username / Alias
  • Gender
  • Profile Image
  • Date of Birth
  • Location - Country / State / Region
  • Languages Spoken
  • Game Data via API - Steam and FACEIT - Skill & Experience Information
  • Third-party Profiles / Usernames - ESEA & Discord
  • Game-related Information - Roles played, Availability, Commitment, Experience, and Ambition.
  • Usage Information - How you and others use the site.
  • Device Information - Your hardware, operating system and device identifiers.

How do we collect your data?

You directly provide Teams.gg with most of the data we collect. We collect data and process data when you:

  • Register an account - Personal Information
  • Create your listing - Game-related Information
  • Send Feedback - Usage & Device Data

Teams.gg may also receive your data indirectly from the following sources:

  • Steam - Game Data
  • FACEIT - Experience and Skill Data
  • Google Analytics - Usage & Device Data

How will we use your data?

Teams.gg collects your data so that we can:

  • Display useful information for other users to determine compatibility
  • Send transactional emails to enhance the functionality of Teams.gg.
  • Send Marketing emails to alert you of website updates or company news.
  • Match you with other like-minded users via a matchmaking algorithm.
  • Connect you with other users and facilitate communication.
  • Understand how you use Teams.gg to iterate and improve your user experience.

How do we store your data?

Teams.gg securely stores your data on virtual machines hosted in Europe. All data is encrypted at rest, and access is limited to authorised Teams.gg staff members only.

Our databases are restricted from access from the global internet, only accessible over an internal private network.

Teams.gg will keep your personal data for a maximum of 1 year after you last accessed the service. If you do not access the service for one year, your account and personal data is automatically deleted.

Marketing

Teams.gg would like to send you useful information about new updates to Teams.gg and company news.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Teams.gg from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please visit your Settings page and disable ‘Messages from Teams.gg’

What are your data protection rights?

Teams.gg would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Teams.gg for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Teams.gg correct any information you believe is inaccurate. You also have the right to request Teams.gg to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Teams.gg erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Teams.gg restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Teams.gg’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Teams.gg transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Teams.gg uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in.
  • Understand how you use Teams.gg to iterate and improve your user experience.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Teams.gg uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Teams.gg website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Teams.gg keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 18 August 2019.

How to contact us

If you have any questions about Teams.gg’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Teams.gg has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office here - https://ico.org.uk/make-a-complaint/